Auth & Registration

SDK Toggles

NOTE: Toggle before initializing SDK. Persisted across page reloads.

( Click to change the environment )
Authentication

NOTE: Click here for access token

Not initialized

Registration

NOTE: Webex CC SDK websocket connection setup

Not Subscribed

Troubleshooting

If you face any issues, please click

User Preferences API

User Preferences

NOTE: Test the User Preferences API for managing agent preferences (e.g., E911 notifications). 

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Agent Station Login/Logout

Agent

NOTE: Teams are fetched automatically for the Agent Login.

Select Team
Agent Login
Agent status
00:00:00
Buddy Agents
Incoming Task 
 No Incoming Tasks
Remote Audio
Task Controls
Consult
Consult Options
Task Wrapup
Recording Controls
TaskList
Digital Channels
Outdial Call
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Conversation
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Campaign Preview Contact

NOTE: Enter the Interaction ID and Campaign ID from the campaign reservation event, or they will auto-populate when a reservation event arrives.

Waiting for campaign contact...

Cisco AI Assistant